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Sabana Norte, (200 Metros Norte del ICE),01005San José

The Hotel Palma Real is in San José, a quarter mile from La Sabana Park, home to the Costa Rica National Stadium. The hotel features a gym, free Wi-Fi and free parking.

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The modern, air-conditioned rooms feature hardwood floors, a TV and iPod docking station. There is a safe, minibar and coffee maker. The private bathroom includes a hairdryer and slippers.

A free buffet breakfast is served in the Hotel Palma Real's restaurant. There is also a bar.

The hotel has a 24-hour front desk and currency exchange is available. An airport shuttle service is available for an extra fee. San José Airport is 13.7 km away.

Rooms: 4

Facilities of Palma Real Hotel and Casino

General

• WiFi in all areas

Activities

• Happy hour

Food & Drink

• Restaurant
• Room service
• Bar

• Packed lunches
• Snack bar

• Kids' meals

Pool and Spa

• Fitness center

Transportation

• Airport shuttle
• Shuttle service (free)

• Shuttle service (additional charge)

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out

• Currency exchange
• Tour desk

• ATM on site
• Concierge
• Invoice provided

Common Areas

• Terrace

Entertainment & Family Services

• Casino

• Kids' TV channels

Cleaning Services

• Laundry
• Ironing service

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• Honeymoon suite
• Elevator

• Smoke-free property
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and common areas
• Process in place to check health of guests

• First aid kits available
• Access to healthcare professionals

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Delivered food covered securely

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is available on site (reservation is not needed).

Policies of Palma Real Hotel and Casino

These are general hotel policies for Palma Real Hotel and Casino. As they may vary per room type, please also check the room conditions.

Check-in

14:00 - 00:00 hours

Check-out

00:00 - 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 6 years stay free of charge when using existing beds.

Up to three children from 6 to 13 year are charged USD 17 per night when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 5.

The maximum number of cribs in a room is 1.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

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Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Discover
• Diners Club
• American Express

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The property reserves the right to pre-authorize credit cards prior to arrival.

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